1. Initial assessment | £39.95 | Basic diagnostics · Approximately 30–60 minutes
• Visual inspection and initial symptom checks.
• Check power, fans, cables and connections.
• Basic BIOS, boot and temperature checks.
• Identify likely cause and recommend next steps.
2. Advanced diagnostics | £54.95 | Targeted fault-finding | Approximately 1–2 hours
• Everything in the initial assessment.
• Test RAM, SSD/HDD and GPU where applicable.
• Check CPU/GPU temperatures and system stability.
• Review Windows errors, crashes and event logs.
• Narrow the fault down to a likely component or software issue.
3. Comprehensive diagnostics | £69.95 | In-depth testing · Up to 3 hours
• Everything in the advanced assessment.
• Isolate intermittent crashes, freezes or unexpected shutdowns.
• Conduct targeted component stress tests.
• Check PSU, GPU, CPU, RAM and storage systematically, as appropriate.
• Provide a fault report, recommended repair and parts estimate.
