Ash is an extremely accommodating, approachable, knowledgeable and overall excellent IT professional!
In my case, I had to get a MacBook SSD replaced and serviced in a short period of time.
Even though Ash did not have the parts in stock, he ordered it on the same day so that I could get my laptop back the next day. This was something he volunteered to do due to my urgency (without charging extra).
He provided valuable and regular updates via WhatsApp, providing step by step pictures of everything he worked on within the laptop (before and after).
Constant picture updates ensured that I was kept in the loop about everything while also increasing my trust in Ash.
He always ensured my questions were answered and explained anything technical as required.
Overall Ash has provided an excellent service, making it clear why he has a perfect 5 star rating.
His dedication towards providing amazing customer service made the whole process very smooth.
I would wholeheartedly recommend his services to anyone requiring it.